Privacy Policy — Aurevra Jewelry

1. Introduction

Your privacy matters to us. At Aurevra, we believe that the trust you place in us when you shop for meaningful, symbolic jewelry is something we should honor in every way — including how we handle your personal information.

This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have. We've written it in plain language because we think you deserve clarity, not confusion.

Effective Date: July 1, 2025
Last Updated: July 1, 2025
Website: aurevra-jewelry.com

2. Information We Collect

Information You Provide

• Personal details: Your name, email address, phone number, and shipping address when you place an order or create an account.
• Payment information: Credit card details or other payment method information, processed securely through our payment providers (we never store your full card number).
• Communications: Any messages, questions, or feedback you send through our contact form or email.

Information Collected Automatically

• Browsing data: Pages visited, products viewed, time spent on site, and referral source — collected via cookies and analytics tools.
• Device information: Browser type, device type, operating system, and IP address.
• Shopping behavior: Items added to cart, wishlist activity, and purchase history to help us personalize your experience.

3. How We Use Your Information

We use your information for the following purposes:

Purpose	What This Means
Order Processing	Processing your payment, preparing your jewelry, and arranging shipment
Shipping & Delivery	Sharing your address with our shipping carriers to deliver your order
Customer Service	Responding to your questions, handling returns, and resolving issues
Marketing (Optional)	Sending you emails about new collections, special offers, and brand stories — only if you've opted in, and you can opt out anytime
Site Improvement	Understanding how visitors use our site so we can make it better

4. Information Sharing

Our promise: We never sell your personal information to third parties. Period.

We share your data only with the service providers who help us run our store and deliver your jewelry:

• Shopify: Our e-commerce platform that powers our online store and processes transactions.
• Payment processors: Secure services (such as Stripe, PayPal, or Apple Pay) that handle your payment. We never see or store your full credit card details.
• Shipping carriers: Yanwen and other logistics partners who deliver your package. We share only your name and shipping address.
• Analytics providers: Tools like Google Analytics that help us understand site traffic and improve your shopping experience.

Each of these partners is contractually obligated to protect your information and use it only for the service they provide to us.

5. Cookies & Tracking

Cookies are small text files stored on your device that help our website work properly and improve your experience.

Types of Cookies We Use

Cookie Type	Purpose	Required?
Essential	Shopping cart, checkout, and account login	Yes — site cannot function without these
Analytics	Understanding how visitors browse and shop	No — you can opt out
Marketing	Showing relevant ads and measuring campaign performance	No — you can opt out

Managing Your Cookies

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, disabling essential cookies may prevent you from adding items to your cart or completing a purchase. For analytics and marketing cookies, you can opt out at any time through our cookie banner or your browser preferences.

6. Your Rights (GDPR & CCPA)

Whether you're shopping from Europe, California, or anywhere else in the world, we respect your privacy rights. Here's what you can do:

• Access: Request a copy of all personal data we hold about you.
• Correction: Ask us to update or correct any inaccurate information.
• Deletion: Request that we delete your personal data (subject to legal and business requirements, such as order records we must keep for tax purposes).
• Data Portability: Receive your data in a commonly used, machine-readable format.
• Opt-Out: Unsubscribe from marketing emails at any time using the link at the bottom of every email, or contact us directly.
• Do Not Sell: Under the CCPA, you have the right to opt out of the "sale" of personal data. We do not sell your data, but you may still exercise this right regarding any applicable sharing.

To exercise any of these rights, simply email us at support@aurevra-jewelry.com. We'll respond within 30 days.

7. Data Security

We take the security of your information seriously. Here's how we protect it:

• SSL Encryption: Our entire website uses HTTPS, meaning all data transmitted between your browser and our servers is encrypted.
• Secure Payments: Payment information is processed by certified PCI-DSS compliant providers. We never store your full credit card number on our servers.
• Access Controls: Only authorized team members have access to personal data, and only as needed to fulfill orders and provide support.
• Regular Reviews: We periodically review our security practices and update them as needed.

While no online system is 100% secure, we are committed to using industry-standard measures to protect your information.

8. International Data Transfers

Aurevra is a global brand, and your data may be processed in countries other than where you live. Specifically:

• Our store is hosted on Shopify, which operates servers in the United States and other regions.
• Orders are fulfilled and shipped from Hong Kong.
• Our team and service providers may be located in various countries around the world.

When we transfer your data internationally, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) where required by law. By using our website and placing orders, you consent to the transfer of your information to these locations.

9. Children's Privacy

Aurevra is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at support@aurevra-jewelry.com, and we will take steps to delete that information.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will:

• Update the "Last Updated" date at the top of this page.
• Notify you via email if you have an account with us, or display a prominent notice on our website.

We encourage you to review this page periodically to stay informed about how we protect your information.

11. Contact Us

We're here to help. If you have any questions about this Privacy Policy, your personal data, or your rights, please reach out:

Thank you for trusting Aurevra with your personal information. We're honored to be part of your jewelry journey.