Shipping Policy

We ship with care — bringing meaningful jewelry from our workshop to your doorstep worldwide.

Order Processing Time

Every Aurevra piece is carefully inspected and packaged before it leaves our workshop. Please allow 1–3 business days for order processing. You'll receive a confirmation email with your tracking number as soon as your order ships.

During promotional periods or holidays, processing may take an additional 1–2 days. We appreciate your patience.

Shipping Options

Standard Shipping — FREE

We offer free standard shipping on all orders, no minimum purchase required. Standard delivery takes 7–15 business days depending on your destination.

Express Shipping

Need your order faster? Express shipping is available at checkout for 3–7 business days delivery. Pricing is calculated based on your destination and order weight.

Estimated Delivery Times

Destination	Standard	Express
United States	7–15 business days	5–8 business days
United Kingdom	8–15 business days	3–7 business days
European Union	8–18 business days	3–7 business days
Canada	8–15 business days	3–7 business days
Australia & New Zealand	8–18 business days	5–7 business days
Rest of World	10–20 business days	5–10 business days

Delivery times are estimates and may vary based on your exact location and local postal service.

International Shipping

We proudly ship to 29+ countries worldwide. International orders are subject to the same free standard shipping — no minimum purchase required.

Order Tracking

Every Aurevra order includes a tracking number. Once your order ships, you'll receive an email with your tracking details so you can follow your package's journey from our workshop to your hands. Please allow up to 48 hours after receiving your tracking number for the information to update in the carrier's system.

Lost or Missing Packages

If your package hasn't arrived within the estimated delivery window, please follow these steps:

1. Check your tracking link for the latest updates
2. Check with your local post office or neighbors
3. If it's been more than 20 business days since shipment, contact us within 30 days of the ship date at support@aurevra-jewelry.com with your order number

If your package is confirmed lost, we'll send a replacement or issue a full refund — your choice.

Customs, Duties & Import Fees

For international orders, your local customs authority may apply import duties, taxes, or fees upon delivery. These charges are determined by your country's regulations and are the responsibility of the customer.

We're not able to predict or control these fees, as they vary by country. If you're unsure about potential charges, we recommend checking with your local customs office before placing your order.

Holiday Shipping

During peak seasons — including Black Friday, Christmas, Valentine's Day, and Mother's Day — shipping carriers experience higher volumes, which may extend delivery times by a few days. For time-sensitive gifts, please order at least 3–4 weeks before your desired delivery date.